Wednesday, December 5, 2007

THE SKY'S THE LIMIT - part 2

Right perspective
People who have perspective see the big picture. They understand how their job relates to their company's overall mission. They also look at their work from standpoint of others.
Salesman with perspective can put themselves in the shoes of the customer with quality problem. Staffers can put themselves in the shoes of managers and managers can see things from the staffer's viewpoint.

Be a communicator
Successful salesman are able to present their ideas clearly and forcefully, either orally or in writing. They do not keep information and ideas to themselves, but generously share them with their co-workers.

Know the company
Every organisation has it's competing interests. Successful people know that what might be ideal for their department or work centre might be counterproductive for the organsation as a whole. They cooperate for the greater good, do their part to resolve conflicts, and concetrate on getting things done.

Middle performers as well as top performers tend to follow these strategies. But they differ in the way they rank them in importance, and the way they define certain qualities.
The top performers are more interested in the strategies that emphasis performance. The middle performers place greater importance on strategies that impress management.
To middle performers, taking the initiatives doing the ordinary things without being asked. To top performers, initiatives means doing the extraordinary - and helping their fellow workers to achieve the extraordinary.
Extraordinary performers who hog the limelight are likely to inspire jealousy and contention instead of admiration. The truly great superstars are those who are willing to share the glory with their teammates.
When people in any organisation compete with one another for glory, the competition wins. When they cooperate internally, they become more competitive externally - and the entire organisation wins. - Source: ST/ANN

*Article by Nido Qubein, an international speaker & consultant.